Namibia’s premier
Bulk SMS Platform

SMS lets you communicate directly and in real-time to your customers.

Simply use our web based SMS platform to Grow your business through Increased customer engagement and communication efficiency.

Client Login

We specialize in the development of customised value adding SMS-driven business solutions and are an SMS Aggregator for the two mobile networks (MTC and TN Mobile).

Our mobile messaging platform enables our clients to take full advantage of SMS-based communications for the purposes of general communications, marketing, client servicing and relationship management.

Two-way short code

Send and receive SMS from all MTC & TN mobile numbers.

Premium short code

50% revenue share for numeric short codes charging +N$1.00 to the public.

Branded Sender ID

Alphanumeric Sender ID that shows name of company on SMS delivery e.g., ConnectSMS instead of a number.

A2P messaging

SMS sent and received to & from the public via our online Platform SMSdesk www.sms.com.na.

API integration / Web service

  Enable client applications to send and receive SMS via HTTP, SMPP e.g., to enable clients to check & receive their account balances, application results, account status, etc.  

Keyword campaign management

Users can create and manage multiple keywords to direct SMS to specific emails and to set automated replies.

SMS2email

​ SMS received can be forwarded to given client email address by default or based on specified keywords.

Email2SMS

Users can reply or send SMS from their corporate email addresses. 

User Manual

A user manual, videos plus a helpdesk chat service is available online.

Bulk Messaging

Our SMS gateway can process up to 180 000 SMS per hour.

Personalised Bulk Messaging

Bulk SMS messages originated via Excel files can be addressed to individual names and contain specific info such as account balances.

Message Scheduling

SMS can be scheduled for delivery at a later date and time e.g., delivered during the weekend or holidays yet sent during the week. 

Live Traffic Monitor

SMS traffic delivery status can be viewed in real time via our online platform as either pending, successful or failed.      

SMS Chat

Users can view and reply to incoming SMS showing communication history just like a mobile chat service.  

Multi-User Management

Up to 25 Multiple users with varying access levels each with their own login password can be configured on the online SMSdesk platform. Additional users can be added on request.    

Local support & Training

Our team of developers & help desk support is based in Windhoek and is available weekdays to assist from 7am to 7pm via phone, email, online chat or site visits and Weekends 8am to 1pm.   

System Integration

We can develop custom software to integrate our SMS gateway to enable SMS to be sent directly and automatically from client CRM / ERP systems.    

References

CLIENT	SERVICE DETAILS
Cenored	SAP integration, SMS call centre, Debt Collection notices, Service Interruption notices, Meter Self Readings, Public announcements
Metropolitan Momentum Insurance Namibia	SMS Call centre, Payment Notifications, Client Liaison, Claim Confirmations, Insurance system integration.
Multichoice Namibia	SMS Call centre, SMS Installer Directory, Bulk Messaging, CRM System integration
Old Mutual Namibia	SMS call centre, SMS Marketing, Insurance system integration
NetVend Namibia	System integration with electricity vending system

Bulk SMS Service & Pricing Schedule

	SERVICE DESCRIPTION		MTC
1.	Monthly Dedicated Numeric short code rental (Send & Receive) E.g., 50505 HTTP, SMTP, SMPP API SMSdesk, email2sms		N$2 100 p/m
	Incoming SMS Revenue Share	50%
2.	Monthly Dedicated Alphanumeric Short code rental HTTP, SMTP, SMPP API SMSdesk, email2sms		N$2 500 p/m
	Outgoing Bulk SMS credits One SMS credit = 160 characters Per SMS per month	30c
3.	Monthly USSD short code rental (MO, MT) E.g., *142*505#		N$3 600 p/m
	Mobile Originated (public initiated) per session 180 sec = 1 session	N$2
	Premium rated Mobile Originated USSD Revenue Share	50%
	Mobile Terminating - Client Initiated message	40c
	Mobile Originated (public Initiated) per session (reverse billing)	N$2

• All prices exclude VAT.
• Short code registration takes approximately 7 days.
• Minimum contract period: 3 months (payable in advance)

SMS & USSD Account Application Form

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- Step 1 of 4

Company Name *

Company Reg. No *

Address *

Address Line 1

Address Line 2

City

State / Province / Region

Contact Name *

Position *

Billing Contact Name *

Email *

Telephone No. (copy) *

Cell No. *

Next

Service *

• Bulk SMS
• Numeric Short Code
• Alpha Numeric Short Code
• SMPP
• HTTP
• USSD

Preferred SMS Network(s)

• MTC
• TN Mobile

SMS Charge

SMS Short Code

(at least 5 digits) e.g 50505

SMS Short Code 1st Choice

SMS Short Code 2nd Choice

SMS Short Code 3rd Choice

Next

Layout

Preferred USSD Network(s)

• MTC
• TN Mobile

USSD Charge

USSD Short code

(e.g. *142*5005#)

USSD Short Code 1st Choice

USSD Short Code 2nd Choice

USSD Short Code 3rd Choice

USSD Endpoint

Short Code to be used for

( e.g. client or staff communication, public competition, etc.

Account Activation Date

Contract Period

Dedicated Short code: Minimum contract period 3 months, 30 day termination notice.

Next

SMS Account Administrators

Administrator 1

Administrator 1 Name

Administrator 1 Email

Administrator 1 Mobile Number

Administrator 2

Administrator 2 Name

Administrator 2 Email

Administrator 2 Mobile Number

Administrator 3

Administrator 3 Name

Administrator 3 Email

Administrator 3 Mobile Number

*

• I have read and agree to abide by the terms and conditions of service as published on www.sms.com.na

Submit

Terms & Conditions